05-17-2018
02:05 PM
1 Love
Southwest has had an "open seating" policy since at least 1976 when I took my first Southwest flight. I'm sorry that you felt mislead, but the open seating policy is not new and is definitely not shady. I encourage you to give Southwest another try and you will see that they are truly better than the competition. To me, an assigned seat on an airline with miserable employees is much less desirable than any seat on a Southwest flight.
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