Unfortunately, there's nothing that Southwest can/will do. (This complaint has come up before.) In general, I don't recommend Southwest gift cards. The limitations in use make them problematic. One upside to the new terms is that the limit of (now) 3 forms of payment is per passenger, not per purchase. Meaning that you can use twice as many if booking an itinerary for two people. (Although in general, I never recommend booking multi-passenger itineraries, this is an exception.) Southwest® gift card Terms & Conditions
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