Great point and idea, but Southwest is going to start losing business if they don't do more customer focused things
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05-26-2018
06:40 PM
05-26-2018
06:40 PM
Thanks for the clarification, but its still ridiculous. It forces you to continue spending without using any points until you actually get enough. Not a great incentive for me. Why can't you use whatever points you have and pay the difference in dollars?
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05-25-2018
07:25 PM
05-25-2018
07:25 PM
When purchasing additional points to travel, why isn't it one-for-one, meaning $1.00 for every point? Seems to me we're paying more than the actual ticket amount when purchasing these points.
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