both, my husband and I (Non-US customers from Berlin, Germany) can't log in to our RR accounts anymore and (what I think is even worse) see our booked flights in the app. We cannot call the 1-800 number from Germany, so I wrote a messenger mail to Southwest. Got a fast response, but no solution for our problem yet. Using the app for two years now, it's disappointing and confusing for us, last summer it worked without any problems, I think problems started around january this year.... need to use it in July/ August this year!!!!
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