06-04-2018
09:27 AM
4 Loves
The part the bothers me the most is mentioning inconveniencing customers. It seems every time I board a flight (I am ALP and usually A 17-30) I have to question people about sitting in a seat. Pre boards saving seats is a regular occuance. They make ME feel like an **bleep** for even questioning them. They probably fly 1 or 2 a year and I am a loyal SW customer. I enjoy the benefit or boarding early and getting a seat near the front. It is just not possible anymore. They really need to do something about his or they will lose me as a customer. I sometimes understand why people like the airlines that assign a seat for you. I hope they consider changing their policy.
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