06-07-2018
01:03 PM
The concern being we know where the item was left. Incredibly disappointing- we wonder if the location we felt it was left was even checked.
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06-05-2018
08:25 PM
My daughter traveled with a school group to NY & DC this week & left her phone in the seat back pocket. I have tried to contact people relentlessly. I filed a lost & found claim with the airline & airport, spoke with customer service who only offered me to fill out that form & I have called baggage at the departing & arriving airports. They say they will check the managers office & call back (both yesterday & today). Her 400 photos from her trip are on it & we are devastated & getting nowhere.
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