@mialtrujillo wrote: My understanding is that I am not able to change my name on the ticket without buying a whole new ticket and I can’t get through the customer service line. Previous threads have indicated Southwest will change the name if you provide documentation and have some time to wait for the change to happen. I'm curious where you heard you had to buy a new ticket and what problems, besides long hold times, you're having with customer service. As @CareforNOLA mentions you'll probably be able to fly without a change, but it can be an exercise in patience with TSA. --TheMiddleSeat Did this or any other comment in the thread answer your question? Please take a moment and click the "Accept as Solution" button on the comments you found most helpful, this will be a big help to any future Community Members who have a similar question!
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