Southwest's Mobile Boarding Pass implementation does leave much to be desired. However, the purchase of EarlyBird Check-In should have no bearing on availability. Rather, there are a few reasons that it may not be available for you -- the most common one being if you are traveling on a multi-passenger itinerary: However, passengers traveling on certain types of fares may not be eligible. Infants, unaccompanied minors, individuals traveling on Senior Fares that need to be age verified, nonrevenue passengers, those traveling on multi-passenger itineraries, and Military Fares are not eligible to receive a mobile boarding pass. If none of the above apply, consider reaching out to Customer Relations to inquire about it (my recommendation is via Twitter direct message, for the fastest reply). Good luck!
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