06-11-2018
08:06 PM
2 Loves
CHGOFLYER, Thanks for the response, however Southwest Vacations does accept unused travel credits from Southwest. I do understand they are a separate company, however they did send out an email to me stating this I believe back in April/May. I have tried finding information regarding this on both Southwest and Southwests sites, however it is almost impossible to find. I have copied from Southwest Vacations below. Use Southwest Unused Ticketless Travel Funds Have unused ticketless travel funds from a canceled Southwest Airlines flight? You can use them as a form of payment toward your Southwest Vacations package. All you need is your confirmation number from your previous trip. Yep, it’s that easy. To see this, go to Southwest .com and click on the Vacations link, and then on the bottom of vacations there is a "Why book with us" link. It will show you this on the right hand side of the page. I have also contacted Southwest Vacations to confirm and gone through their site to the payment section. Its not the easiest to find, but its there. You can use up to two unused credits, sometimes the middle names throw it off, but I was able to use both of my credits and have it show up instantly. Needless to say though you answered my question about the voucher/travel fund. Looks like I will just have to use the funds this year somehow.
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06-11-2018
03:27 PM
1 Love
I just need some clarification. I puchased some tickets for myself and my wife for Cancun back in Feb. 2018. After seeing the murder problems occuring in Cancun, we decided to go to Punta Cana instead and received travel funds in the amount of $830 dollars. Our new package was booked through Southwest Vacations and at the time travel funds were not accepted. Now these travel funds are being accepted but I cannot go back and use them on my new trip. So here is my question, I have been told either I can use them within the 12 month on flights through Southwest or through Southwest Vacations. However, I'd like to use them for next years vacation package through Southwest Vacations after the 12 month period. I have read that if you let them expire, you can have them reissued for a $100 fee per ticket. Are they reissued as a voucher or extended for 6 months as a travel fund? This will determine if I can use them for on Southwest Vacations or not as I cannot find that they take vouchers. Also, is it a guarentee that after the travel fund expires they will reissue it? Thanks in advace, Jonathon
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