06-13-2018
04:01 PM
Hi, I've been traveling for work for several years now and have never left my laptop behind on board a flight. Last night, after we landed I thought I'd packed up my computer and placed it in my bag, however when I got home the laptop was missing. I filled out a report request, however it's been frustrating waiting for someone to respond sinc the only communication is through email. I called the SW lost and found phone number at the airport and they just refer me back to filling out a report. Has anyone been successful with 1) receiving a response from SW within a timely manner and 2) item found and returned to you and 3) any advice you can share that maybe helpful? Sincerely, Amy
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