@chgoflyer wrote: @sdubow3 wrote: The first agent I spoke to on the phone actually told me the names associated with the fradulent travel, the dates of the travel, the flight numbers, the departure airport and the arrival airport etc. If you know all that, if they know who sat in the seat on the planes, then I don't see how this so hard to run down. You talk to those people. Either they knowingly participated in this scheme or the didn't. If they didn't and they claim they were duped into buying discount tickets paid for in part by my RR miles, than you ask them where they bought the tickets. etc. Again -- the people who actually flew may or may not have been the ones named on the ticket(s). And the passenger information associated with the ticket(s) may or may not be valid. Agree with chgoflyer. There is nothing to prevent an individual from buying a real ticket and using it to clear security. Then cancelling that ticket and using the illicit ticket with a fraudulent name to board the aircraft and take the flight. The only thing that would stop that is TSA doing a gate check (it never does) or Southwest asking to see id at the gate, and it never does. In all of my flights since the advent of TSA (and they number in the hundreds) I've never seen either of the above.
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