07-03-2018
09:04 AM
07-03-2018
09:04 AM
I just wanted to give my recent experience with Southwest Airlines and getting randomly selected for secondary security screening. I was flying back from PV, Mexico last week and was doing the online checkin for my wife and myself. We had a connecting flight once we were back in the states as well. When checking us both in online at exactly 24 hours prior tonthe flight, i was able to check my wife in and not check myself in. My wife was able to get into “A” boarding group. I was told by the mobile app that i was unable to check in and needed to go to the ticket counter. Googling this scenario, I foond others in this situation with Southwest before. They got the dreaded SSSS on their physically printed boarding pass. I have no issues with getting the additional screening, but where i do have an issue is that since you cannot checkin online and have to go to the ticket counter to get a boarding pass, you basically fall into the “C” boarding group. This is not an issue on other airlines because they do assigned seating. On SWA, you get mid to high “C” boarding numbers. To make matters worse, this carries through to connecting flights. Luckily, my wife was able to save me a seat but had to fight off some other passengers who wanted the seat next to her. She had to do this on the connecting flight too. It was a pain in the you know what, because i didnt have to do additional screening again once i arrived in tge US, which required me to go through TSA again. Just imagine if I was flying alone. Each time the flight was completely full and i had a carryon as did my wife. I woukd have bern forced to either check my carryon or place it in an overhead bin far away from my seat since i was basically almost dead last on boarding.
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