What a shame! My wife and I had a 3pm flight booked but got a call from my mom that my toddler was sick and that we should get home sooner if possible. We headed to the airport and thought we would get on standby like every other airline allows. Except now southwest makes you upgrade your flight, we had to pay $362 in order to make it home on an earlier flight. Here is the kicker, the earlier flight was only 60% full and when I spoke to the manager, he told me that SW just wants to make more money and that’s why they don’t allow standby any more. Shame on you southwest! This used to be a great airline that was hassle free, now they only want to nickel and dime. I’ll be flying different airlines for awhile, maybe for good.
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