A year ago we booked a flight and hotel through Southwest Vacations and the entire trip was a nightmare and we received very poor customer service. After hours spent talking to numerous different people on the phone we received two Luv Vouchers and two credits from Southwest Vacations. We were informed we could use the two together but in reading the fine print the Southwest Vacations credits can only be used when booking a flight and hotel together and the Luv Vouchers can only be used for flights. Is there a way around this? If we book dummy flights with the vouchers and cancel can we use the credited funds towards a Southwest Vacations pacakage?
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