All good now! The funds from the itinerary I reserved Saturday then cancelled after midnight Saturday now appear with that magic expiration date of 9/7/2022, eligible to convert to points! THANKS to Blake for letting me know how to do this!
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I cancelled that "placeholder" flight just after midnight Pacific time (Sun 12:15 a.m.), and the travel funds still show the original expir date of 2/1/21 here mid-day Sunday. Hoping that after midnight TONIGHT, it will be extended out to the 9/7/22 date! Thank you
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08-29-2020
03:21 PM
08-29-2020
03:21 PM
Hi Blake, Thanks again. Managed to book a trip that came in $1.99 less than the travel funds in question. Now, that trip is booked (and paid for with travel funds). Do I need to wait 24 hours to do the cancellation, or can I almost immediately go back online and cancel the "bogus" trip? Again, I'm making sure I don't do something incorrectly and lose the funds! Much appreciated, Marshall
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08-29-2020
03:32 AM
08-29-2020
03:32 AM
Thanks Blake. Just want to make sure that the workaround of booking another flight with the Travel Funds that expire on 2/2/21 doesn't depend on booking a flight within a certain date range. By that, I mean - if I use the funds and book a trip for, say, Nov 15-20, 2020, and then cancel that by 9/7/2020, sure, that will generate travel funds again, but (a) will a November flight meet the requirements, and (b) won't the Travel Funds back-date to the original date they were generated (which would be the 2/28/20 date that I cancelled the original flight) instead of being extended out to 9/7/22? Thanks, Marshall
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08-28-2020
01:14 AM
08-28-2020
01:14 AM
We purchased 2 itineraries for my wife on the same date for travel on consecutive weekends to/from different events. Because of COVID, both events she was going to fly to were canceled. One itinerary shows as eligible to convert the Travel Funds to points while the other shows 'not eligible'. Why? Itinerary 1: NOT ELIGIBLE - purchased on 2/1/20 - travel 5/1/20-5/3/20 SMF-PDX round trip - we cancelled online on 2/28/20 when we found out event was not going to occur Itinerary 2: ELIGIBLE - purchased on 2/1/20 - travel 5/8/20-5/9/20 SMF-SAN round trip - we cancelled online on 4/3/20 when we found out this event was cancelled Why are travel funds from the first cancelled itinerary not eligible while funds from the second itinerary CAN be converted to points? System still shows the funds for the first itinerary as expiring 2/2/21 (one year after booking) while the second was changed to 9/7/22. WHY? Thank you!
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08-28-2020
01:08 AM
08-28-2020
01:08 AM
We purchased 2 itineraries for my wife on the same date for travel on consecutive weekends to/from different events. Because of COVID, both events she was going to fly to were canceled. One itinerary shows as eligible to convert the Travel Funds to points while the other shows 'not eligible'. Why? Itinerary 1: NOT ELIGIBLE - purchased on 2/1/20 - travel 5/1/20-5/3/20 SMF-PDX round trip - we cancelled online on 2/28/20 when we found out event was not going to occur Itinerary 2: ELIGIBLE - purchased on 2/1/20 - travel 5/8/20-5/9/20 SMF-SAN round trip - we cancelled online on 4/3/20 when we found out this even was cancelled Why are travel funds from the first cancelled itinerary not eligible while funds from the second itinerary CAN be converted to points? System still shows the funds for the first itinerary as expiring 2/2/21 (one year after booking) while the second was changed to 9/7/22. WHY? Thanks!
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