Good suggestion! Since this is primarily a customer to customer forum, it is probably more appropriate to make the suggestion directly to the airline. Your post might not necessarily be noticed here.You could simply cut and paste your post into an e-mail. To send an e-mail click on "contact us" at the bottom of this page, and then pick e-mail from the contact options on the top left of the ensuing page. For the time being the airline is somewhat constrained on adding new flights due to the Max grounding. 34 planes are out of service and the airline was planning on adding more of them. Until those planes are in serivce, there won't be a lot of new service added.
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@BigBert10 wrote: So, it looks like Southwest was at SFO before even thinking about buying AirTran. Thanks, this helps a lot! 😄 Sad how they are reducing service at SFO right now when they removed PDX and SNA I'm sure its a tough environment with the other guys being so dominant. The Southwest model has always been short-haul flights with ample connections, unfortunatley due to the limited number of flights from SFO they may be prioritizing connections to focus (hub) airports or planning on customers using OAK and SJC for a wider range of direct flights. Use the "Contact Us" link to send any direct feedback to them about your preferred routes.
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@DancingDavidE wrote: Southwest (and the other guys too) will try to accomodate someone in what is informally known as the "flat tire rule" - however this depends on your mom arriving at the airport within an hour or two hours of the scheduled departure, or if she won't be arriving at the airport then she must contact Southwest right away. If she no-shows a WGA fare then the funds are forfeited. No-showing a refundable fare will get you travel funds, or strangely enough a points booking will be returned to your account. She can calso call up to ten minutes before the scheduled departure to cancel or change the flight, and make pro-active re-booking but this would be at the current fare pricing as opposed to the flat tire rule which as far as I know would be an even exchange of tickets on the next open flight. (Even if it is the next morning.) I hope it worked out for her and that she was able to arrive at the airport or at least contact Southwest to avoid a no-show situation. Sorry that I didn't see this yesterday either as I was already on the road for my flight from Midway. Hope it worked out for your mom. For others who might search the forum in the future: David is right, the best thing is to get to the airport even though you've mised your flight, however ... At the very least, a call to reservations explaining the problem and asking to be allowed to go out the next day would be in order. I know the airport staff can be accomdating, but I'm not sure about the phone people. Cancelling would have eliminated this option and would have caused you mom to pay the much higher (normally) same day walk up fare. I used the flat tire rule 4 or 5 summers ago in one of the few times that I allowed more than enough time to get to the airport in Denver. (hours more than normally needed). Denver flooded, Although Denver is not home, I know Denver pretty well. I tried multiple alternatives to get around cars on flooded roads. Nothing worked. Southwest put me on another flight even though i was using a Wanna Get Away fare and no showed. In my case it was the "flloded city rule" instead of the "flat tire rule.
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