07-12-2018
09:14 PM
I need to cancel a flight that i booked using points. Believe me, I would do it on-line, but I don't think it's allowed. Callled last night. pushed the button for a call-back. It never came. Called today, waited 25 minutes, then hung up on. Do you recommend only calling at certain times. Early AM, noon, etc.? Should I try calling from an old rotary phone? I am at my wits end. Please help.
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