07-14-2018
06:15 PM
07-14-2018
06:15 PM
Maybe it is just that the SW ground crew member at Gate 6 at Bradley Hartford was in a crabby mood today but she did not allow me to take my Brompton (properly folded as instructed by a regular Brompton owner and SW flier). I went ahead and got a check tag for it at the gate as my flight had been switched at the last minute and I was moved to the last boarding group and worried about crowded overhead space. However, just as I was walking down the ramp to board the woman at the gate came up behind me and told me my bike wouldn't fit and literally grabbed it from me. I tried to explain to her that they do fit and simply snapped tha they don't and that was that. Inside the craft, there remained plenty of overhead bin space, despite there being 4 large guitar cases also being stored there! I wish SW, which undoubtedly is aware that Brompton owners regularly promote SW on social media for it's wonderful accommodation of Brompton's bikes, would set a consistent policy one way or the other for their gate and air crew to follow. I was prepared to purchase a bag specific to check them but was assured this was COMPLETELY unnecessary with SW. Instead today I got a surly attitude and now I have to worry that my bike will be damaged in the cargo hold.
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