Southwest displaced my spouse and I due to overbooking. They had to change our flights however we did get a voucher. I used my voucher plus adding my own money to complete a flight. Due military mission I had to cancel my flight. Southwest told me that since my voucher expired so did my own funds that went towards the flight. That is pure unethical and unfair treatment to customers. The voucher was because if a southwest error of overbooking so why should my funds be penalized???
... View more