Why isn’t there an email address for Customer Service. It is 16 July 2018 and I paid extra $ to get on flight 1555. Oops. Flight. Was late from Phoenix after we finally board the plane did not push back waiting for passengers. Storms moved in and I have been on the plane for two hours. My problem is 2 years ago I was flying from RDU through BWI to CMH and the origination flight was delayed. I was assured that the Columbus flight would be held. It was not and the gate agent acted offended that I would even suggest it. Now it is 6:30 and the last passenger just boarded , the door is closed and maybe the plane will push back? This situation is not good!
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