I am also upset at no refund for early bird. I am also upset about the unrealistic deadlines on travel credits. I didn't cancel on a whim. I have no way of knowing -- and neither do you -- when I will be able to travel again. I want my full refund for everything I bought in good faith, and I want it returned to my credit card. Your suggestion of a phone call is ludicrous. Hold times are impossible. The email link on your site is not working. How am I supposed to get in touch? You want a government bailout? First play fair with your customers.
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