03-27-2020
04:46 PM
I am also upset at no refund for early bird. I am also upset about the unrealistic deadlines on travel credits. I didn't cancel on a whim. I have no way of knowing -- and neither do you -- when I will be able to travel again. I want my full refund for everything I bought in good faith, and I want it returned to my credit card. Your suggestion of a phone call is ludicrous. Hold times are impossible. The email link on your site is not working. How am I supposed to get in touch? You want a government bailout? First play fair with your customers.
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07-23-2018
09:55 AM
07-23-2018
09:55 AM
Bought early bird checkin, but broke my leg and now have preboarding. Can I get a refund or credit for earlybird?
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