07-28-2018
09:16 PM
The very same thing just happened to my daughter. I will never fly SW again, nor will my daughter, and I will be sure to share her experience with all my friends and family who travel and she will be sure to share this with her command.
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07-28-2018
09:09 PM
I travel often and will never fly Southwest again. My daughter, who is active duty military, just attempted to board her flight from BWI to PWM when the agent announced military boarding and was denied twice because she is not traveling in uniform (even though she showed her military ID). Not only was she denied but the agent was extremely rude to her. She travels often, and never in uniform, and has never had this issue even on previous SW flights. Horrible customer service and treatment of active duty personnel.
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