Hi. Since this is a customer to customer forum, your situation won't be resolved here. Just contact the company and explain what happened. Details on how to do this are on the top left side of the contact us webpage https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US USPS normally forwards mail for I think 6 months. Did that not happen?
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