Last year, my 86 year-old Mom had a bad stroke, spent 5 1/2 months in rehab and then subsequently passed away. Because she lived in Texas, and we lived in California, I was flying SJC to DAL for 10 days every month, so I could visit with her, make sure that she was being well taken-care of, and take care of her house. Since she passed, I have continued to make the same trip because we are trying to settle her estate and dispose of things. During that time, the Southwest flight attendants and ground personell have been so kind and helpful to me. Many times, they bent over backwards to make sure that I was comfor- table, made all connecting flights and was able to manage all the paperwork that I needed to be carrying back and forth. Everyone was so nice, and I was grateful, every time, that I chose to fly on SOUTHWEST!!!! THANK YOU VERY MUCH, and GOD BLESS!!!!!
... View more