08-15-2018
08:49 AM
8/15/18 Flight 2497 OAK to Chicago (Midway) there is a 92 person group on this flight with 29 wheelchairs that preboarded. Southwest - DO NOT sell early bird Checkin when you have a group booking like this. My mother and I were B2&3 with early bird fee and got middle seats. Not only did this group take most of the aisle and windows but they used purses to save seats too. Not cool and SW needs to control this. Any early bird fees should be refunded - this flight is a bad joke
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