09-01-2018
11:23 AM
09-01-2018
11:23 AM
Blake thank you so much for letting me know! Just downloaded the app again and it’s working perfectly. Thanks again Cindy
... View more
@bec102896 I had a reply very quickly on Messenger after I sent them a message and a picture. Thank goodness they’re working on it. Hi there, Cindy! I'm sorry to see that you're running into some issues with our app on your iPad. It appears that there's a known issue following our latest update that was released late last night, and your patience is much appreciated. We will have this resolved as soon as possible, and ask that you use http://Southwest.com or call us at 800-435-9792 if you're in need of immediate booking assistance! -Austin
... View more
@bec102896 That’s exactly What it looks like! So maddening. I’ll reinstall the app,, take a screenshot and send it to them on Facebook. My Ipad is an Air2 with IOS 11.4.1 and it’s a little over a year old. Thanks again. Cindy
... View more
08-27-2018
04:16 PM
08-27-2018
04:16 PM
And thank you for reporting it to the correct folks that can work on it. thanks again @bec102896
... View more
08-27-2018
04:15 PM
08-27-2018
04:15 PM
Thanks @bec102896! That’s what I’m doing too as it’s fine on my phone. I can open their website on my iPad and log in and look up info. that way.....but I really loved the ease of the app. It it worked fine until the last update.
... View more
08-26-2018
06:01 PM
08-26-2018
06:01 PM
My iPad did an update on the SWA app and now it won’t open correctly. I’ve uninstalled it and reinstalled and it still isn’t working correctly. I can see my profile but if I try to book a flight, the screen is half gone. Any idea what I should try next??
... View more
