Just got to my luggage this morning from my late Saturday night flight. The metal frame has POPPED all of it's rivets, due to a crushing blow to the thick metal frame. The thing is collapsing from the inside. You have to be purposely careless to do this kind of damage to the frame. Heavy duty case, but I see your guys took the challenge and took it out on my suitcase. That will teach me to trust you guys with my bag. Bags fly free, not when it's going to cost me $200 to replace this one. Lesson learned. I guess Nobody gave a crap, that's for sure. The comedy bit from from the flight attendant, saying that "they really didn't care"' laugh, laugh, laugh..........was a true statement. Kind of insulting now. Thank you, for the most expensive Gotta get Away Fare in History.
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