09-20-2018
11:04 PM
09-20-2018
11:04 PM
I just had an experience where I did not get a receipt email after making a reservation (I only got the itinerary email). I was shocked that you couldn't just log in to your account and get a receipt for an upcoming trip. Currently on hold...this stinks. And it is a waste of their internal resources to have service reps handle something that should be self-service online.
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