09-21-2018
08:18 PM
09-21-2018
08:18 PM
I’m sad to say that I had a laptop stolen out of my backpack today. I got some food between gates B10 & B12 at around 6:05pm. I sat down at a charging station before quickly gathering my phone and phone charger and headed towards my gate to catch a flight #653 to Dallas. I realized I had left my backpack at the charging station between gates B10 & B12 and rushed back to that spot at 6:10. I was happy to see that it was still there. I noticed some of the same people sitting in the area, let out a sigh of relief, and headed back to catch my flight. I looked into my backpack and noticed that my work laptop was missing. I ran back to the same spot and saw the same people and called 911, who transferred me to the airport police. An officer showed up at 6:15 and wasn’t very helpful. I filed a claim and asked him to check the security footage. He said that is done by another department and couldn’t request for it to be reviewed. I have my suspicions of who took it, but I had a flight I was going to be late for if I waited around for a sergeant to come. I ran back to my flight and barely made it. Can someone please point me in the right direction on how to handle this? Again, this happened at Chicago MDW at the charging station between gates B10&B12 at around 6:00-6:15. I’ve filed a police report but that isn’t going to go anywhere unless I get some help from Southwest. Kind regards, Hayden
... View more