11-08-2018
03:02 PM
At check in my travel case was over weight by 2-3 lbs. So I was charged $75.00 for the bag I was checking. I asked the customer service gal at the counter why do I pay for an over weight bag. She said it had to do with fuel consumption. I then put my carry on bag on the scale and it to was over weight by 10 lbs. But she said since it's a carry on I would not be charged....seems odd. Thoughts?
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