11-29-2018
10:03 AM
FYI here was SW response, which I'm still a bit confused about: "Thank you for taking the time to contact us. We appreciate the opportunity to respond. As you know, to earn a Companion Pass, a Member must fly 100 qualifying one-way flights or earn 110,000 Qualifying Points in one calendar year. Southwest Airlines defines a qualifying one-way flight as revenue travel from an origin city to a destination city, regardless of any intermediate stops and/or connections. Companion Pass Qualifying Points are earned from revenue flights booked through Southwest Airlines, points earned on Southwest Airlines Rapid Rewards Credit Cards, and base points earned from Rapid Rewards Partners. All that said, please know to earn Companion Qualifying Points from a hotel stay, the stay must be completed on or before December 31, 2018. Once the stay has been completed please allow 8-12 weeks for the points to post to your account to count towards your companion status for 2019. Of course, if you have any further questions, you are welcome to call us directly at 1 (855)-234-4654 (Monday through Friday from 7:00 a.m. to 6:00 p.m., Central Standard Time (CST)). We appreciate your patronage, and we hope to welcome you onboard soon." Does this mean that the points from the hotel stay will count towards my current 110,000 total, or that they will post in 2019? So confusing
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11-28-2018
01:05 PM
In reference to the points, yes I booked in Mexico and certain hotels were offering huge bonus points for staying there. It wasn't my hotel of choice, so I wish I could get an answer from SW, because if I am not going to get the points this year, I will likely cancel and book at a different hotel. I'm not giving up on this!!!
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11-28-2018
09:43 AM
Thank you for the response! I'm trying to get ahold of another representative to verify, I'm not confident that they will back-date the points if they don't post until 2019. It is a bigger chain so I'm hoping that they post quicker. Again, thanks for the response!
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11-27-2018
01:24 PM
Hello all! I currently have 97,000 companion pass points. I know that they expire on Jan 1, so that's my deadline to get to 110,000. I am staying at a hotel on December 9 that was booked on southwest.com, this booking will net me 20,000 RR points. In reading the website, I found that it can take up to 8 weeks to post the points earned at hotels. I spoke to a representative just now that didn't sound 100% confident, but she told me that once those points posted, they would be applied to my 2018 total, which would get me the companion pass. Can anyone out there confirm that for me??? Thank you!
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