12-12-2018
08:29 PM
Well the big deal about a saved seat is that you are not suppose to do it.
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12-09-2018
10:30 PM
12-09-2018
10:30 PM
Thank you.. based on all the reviews I have seen about the boarding nightmares, and that groups are treated differently, I would bet that would be refused... but .. I'll try it. Thx.
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Thank you .. I did write to CEO Gary Kelly and sent a letter to the address... I was told there would be no response and the matter was closed.
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I'm so frustrated.. I booked a group with SWA and requested the ability to purchase earlybird boarding so that couples could possibly have a chance of seats together . SWA refuses to allow the group to $pend more monies for this option and other smalI benefit. I am baffled as to why they... #1 would not want to make more for the airline #2 refuse a small benefit to the group or any group ! When I asked to speak to someone in Corporate Here is their response: Our Social Care Team is a part of our Customer Relations Department, and we assist Customers on behalf of the Executive Office. At this point, our Social Care Team and Customer Relations considers this matter closed, and there will not be any additional follow-up. -Jennifer I feel discriminated against .. this more than likely will be the very very first and last group I book on SWA .. for sure.
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