Getting a name changed on a ticket is a terrible experience. I travel every other week on Southwest and for the first time had a work flight accidentally booked using my Middle Name instead of First Name. After contacting Southwest twice I discovered that I cannot change the first name and have to cancel and repay for my ticket even though the ticket is clearly connected to my identify by DOB. My challenge is my ticket purchase being handled by another company. I fly enough that I have TSA Precheck and earned a companion pass. Given I can't change the name, the ticket is now useless as I cannot use my ID or TSA Precheck with it and also can't enable my wife to travel with me using Companion Pass. If I book and pay for a new flight on my own it's now cheaper to just fly American. Looks like that will be my path unfortunately but might start flying with American more often.
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