12-31-2018
07:47 AM
I signed up for a SW Rapid Reqrds Credit Card based on the opportunity to earned 60,000 points. Earn 40,000 points after you spend $1,000 in the first three months your account is open. Plus, earn an additional 20,000 points after you spend $12,000 total on purchases within the first year. I spent the$1,000 in the first three months but was only awarded $200 credit and 10,000 points. I have been trying to get this resolved through customer service, but I keep getting the same response, we will submit your request to change your reward and see what happens. So far, nothing has changed. What is my next course of action?
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