02-20-2019
11:16 PM
It’s been 45 days since I left my iPhone on the plane. I’ve filed 2 lost item reports, and neither have turned up anything. I’ve finally come to the horrible realization that I won’t be getting my phone back and will never see my new baby’s birth pictures ever again. My plane had only one destination left for the day (Tulsa). I firmly believe that the third party end of day plane cleaners in Tulsa are responsible for not turning in and stealing my iPhone..,.most likely to sell for parts. It is very highly unlikely that a dishonest traveler on that one flight took my iPhone, as most travelers would turn in a lost item. Sucks that the SW flight attendants aren’t more helpful to parents under extreme stress with lap children and check the seat pockets for them to make sure they remembered to take their items. There aren’t that many lap children on a flight.
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02-12-2019
09:38 AM
02-12-2019
09:38 AM
It leaves us only with the serenity prayer of knowing to accept the things (of past history) we can not change. Thank you you for listening and advice from your own experience unfortunately someone who has authority at Southwest and the airport needs to change procedures for items left at airport or planes. How about tagging items with dates, airport, airline name, flight number and time with destinations, and area found. List by dates with airline. Maybe a start because what is procedure for finding what is lost??? The item???
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