I love southwest. Never had a problem before until my most recent flight. It was the weekend of January 11th and all the snow the east coast got. My fiance and I were coming home that sunday 1/13/19 when the weather was really bad in Maryland. We had the 7pm flight and the 2 flights before ours got cancelled so you can imagine us on the edge of our seats praying our flight wasn't cancelled. So we were boarding, he was on first since he is A-list. We usually try to always sit in the same area, emergency exit rows. Now, we have flown so many times that this was not new to us. I am boarding and so I do not hold up the line with everyone boarding since it was a full flight of 143 i asked my fiance to please but the small luggage in the over head. The very rude and unprofessional flight attendant Julia said if i couldnt lift it by myself i couldnt sit there. I totally get the responsibility of sitting in the exit row, but come on and I was sitting in the aisle seat. So while the line is getting longer at this point, i struggled putting it up there because i was furious and embarrased that she was so rude. She didn't stop there, continued to keep talking to me about the exit row, i finally just said "ok, im not new to sitting here or flying just please leave me alone." I was done with her and the situation since she already embarressed me and i was exhausted from the day. She continued to be rude and disrespectful to other passengers as well after that. I was very disappointed with this situation. And I've never had a problem, ever, with any flight attendant like this. This was flight #5134. But the flight and landing in the snow was great! Couldn't have been smoother.
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