11-20-2023
08:02 PM
Hi PamG
Just do like everyone else does on Southwest. Pretend you’re disabled and then get miraculously cured after boarding.
This is something that Southwest’s model of boarding promotes, so take advantage of it.
Jim
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09-13-2023
12:34 AM
09-13-2023
12:34 AM
I haven't checked luggage in over 25 years. After the second time my luggage did not arrive, once again with very specific clothing required, a suit for an international presentation & a banquet down the first time, that was the very last time I ever checked luggage.
I do love your thinking. It's a great idea if it works for you. However, never have the luxury to sit around and wait for 30 rows of people to deplane. But if I had the time it sounds very entertaining.
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@floridaguy wrote:
If the seat is open and I want the seat, I sit in the seat. That's my right.
Or just act like an adult and move on.
--TheMiddleSeat
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04-29-2023
08:42 AM
04-29-2023
08:42 AM
If you use an Apple device - virtually no issues.
If you use a non-Apple device - virtually nothing but problems.
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04-17-2023
02:24 AM
04-17-2023
02:24 AM
Whether you want to accept this, or not, most platforms are built around an Apple iPhone and when you introduce other brands of products, they simply don't mix well. The same can be said about automotive diagnostic software as well as home computers and associated hardware.
Years ago I learned that if you are going to have an HP operating system (Hewitt Packard) then all of your equipment (printer, laptop, desktop, etc.) needs to also be HP. Yes, you can get other components to work, but it isn't worth the constant headache of dissimilar software drivers.
I've used Apple products since my first iPhone in 2014 and never had an issue. I'd recommend that you do the same.
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03-13-2023
03:27 PM
03-13-2023
03:27 PM
Then call the Myrtle Beach airport and report that you heard that someone poured a drink.
I bet that the call out the National Guard.
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@AndSoItGoes Your info is fine for historical purposes, but does no good predicting current or future flights. Southwest is not like the legacy carriers that only use certain aircraft on certain routes. At the time of writing this, WN8521 on a Max 8 is enroute from DAL to SKF and also WN8505 PAE to PHX, neither of those are on your list. You'll also see that Southwest is no longer using only 6000 series flight numbers for Max 8 flights. The only way to check to see if your flight is on a Max 8 is the info noted above with the noted caveat that aircraft changes can occur and any time. --TheMiddleSeat
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02-02-2021
12:15 PM
02-02-2021
12:15 PM
I spent about an hour last night looking for this feature. They need to figure this out. I'm dubious the modifications they traded this for were worth it. It was great to be able to look at the map and see where your points would get you, instead of wading through their primitive flight search system. Poorly done, SW. Poorly done.
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@AndSoItGoes wrote: To those who tout the "Contact Us" form on the Southwest website, that is not the same as email. True, you will get an email reply that likely doesn't address your issue. And that reply will be "locked" -- i.e, you cannot respond to it and start a dialogue. So if the info you receive is unhelpful you have to start over with a new "Contact Us" message. This system clearly is designed to restrict customer interaction with Southwest personnel. I'm inferring their intentions from other experience that I have as I'm not connected directly to Southwest in that way, but the idea of the webform is that the messages can be logged and delegated more efficiently as opposed to a direct email address that could be typo'ed by customers, goes to a specific inbox, changing staff, has to be updated, other problems, etc. But if you aren't receiveing a helpful response and that same person would have eventually gotten your direct email message the result would be the same. I think calling, Twitter, or Live Chat in the app may work better then for starting a dialogue than using email.
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@AndSoItGoes wrote: It's not that the Contact Us does not work technically, it's that I sent messages using it three times and never received a response that addressed my issue. Sorry, you said "not substantive" before, not that it was unanswered. I would probably call, or if wait times are unbearable then maybe start a twitter converstation, don't send any personal details until the rep asks you for a direct message. Live Chat within the app may also be a way to try and reach someone if you are a rapid rewards member.
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We understand the concern surrounding our 737 MAX 8 series aircraft. Please visit the FAQs below for an update.
Boeing 737 MAX 8 FAQs
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03-13-2019
06:55 PM
03-13-2019
06:55 PM
Yours is a common complaint and a long lasting pain point with the Southwest booking system. Unfortunately, the best you can do is call (or Tweet, as hold times are very long at the moment due to the operational emergency, weather issues and the recent grounding of MAX aircraft). If the phone rep can see the fare they can make the change for you.
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