Same problem. I can connect to WiFi but not to internet. Not even the Southwest WiFi startup page. This has been happening for almost a year and I can never get any help. GoGo and Boingo have chat support but you guys don’t. Why cant you fix this?
... View more
@Bigstick22 As Queen Gertrude said in Hamlet, "Methinks the lady doth protest too much." First, unless I missed it or it's been deleted, I don't see where anyone but you has mentioned Mr. Trump in this thread. Second, if one had mentioned Mr. Trump, there would seem to me to be more than adequate reason to do so, given the fact that: he has left the position of FAA director open for more than two years, with only an acting director in place, who as such is more vulnerable to pressure from the president, the only named person he has put forward is his personal pilot and "manager of the Trump campaign air fleet" (if 1 commercial jet, 1 private jet, and 2 helicopters even qualifies as a "fleet"), and the president of Boing has been on the phone lobbying the president almost daily not to ground the 737MAX fleet, despite the rising number of countries grounding them AND even prohibiting overflights by them, and the publically available FAA database contains numerous pilot complaints for similar malfunctions in the control software causing the same "pitch forward" problem. And to quote you, since you are the one who specifically brought Trump into this..."feel bad for you" too.
... View more