On March 9th I had a flight to return to Nashville from Denver. I ended up sick and in the Emergency room. Had to take a later flight and when my husband called to change the flight they waived the fee of the higher fare. In addition to the customer service rep helping us get on a later flight once boarded the flight attendants and pilot made sure I was comfortable and taken care of. I have been a long time SW traveler but wanted to give a shout out for the amazing flight crew! Thanks for everything you all do.
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