Hi. Y’all canceled our flight for tomorrow, just 24 hours before takeoff. Reason given, MAX 8. You grounded the plane over a week ago so I assumed if there was a Max8 issue you would have let us know days ago. Now, your flights are sold out and I have to get a hotel room at a cost of $169. SWA should have either changed out the plane, or cancelled my flight one the day the MAX8 was grounded. This whole episode left me feeling very disappointed and out $169 plus taxes.
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