I was one of the customers affected by the change in schedules and had my tickets re-booked. While I wasn't happy that I had a flight change, I'm happy that you are putting safety first and the staff were extremely professional and helpful when I asked them to re-book to a non-stop flight. Your long standing history of consistent customer service has created loyalty. I'm sorry YOUR staff had to deal with the inconvenience and just so you know, I'm a customer for life...
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