04-19-2019
05:00 PM
My Chase credit card statement has a closing date of the 13th. My points always post to my Southwest rapid rewards account no later than the 14th of each month. Here we are on the 19th and my points haven't posted which seems very convenient because these points would put me over the limit for obtaining my Southwest companion pass. I've talked to Chase and they've confirmed the points were sent to Southwest on the 13th. Southwest has stated they haven't received anything from Chase and have 30 days from the statement closing date to post to the Rapid rewards account. Just wondering if anyone has had a similar experience because this just seems too convenient for a typical delay in posting.
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