04-22-2019
10:24 PM
04-22-2019
10:24 PM
Currently on my Southwest flight from LAX to BWI (Maryland) Flight #2219 - This is a non stop 4.5 hour cross country flight. The woman next to me is over 6 inches on my seat. My husband asked the attendant if she could ask the lady if it was possible to move over a little. The flight attendant looked at the woman, looked at my chair (I was halfway in my husband's lap), saw the problem and said "This is a full flight, what do you want me to do?" And walked off. She never came by again the whole flight. I have nothing against "people of size" I myself was overweight at one point in time. I do however, expect rules to be followed. Southwest has a policy for people of size officially stating they need to purchase 2 seats or more if their body extends past the arm rests "the armrest is considered the definitive boundary" As a medically retired U.S. Marine Corps military veteran I am very dissatisfied with the conduct of Southwest Airline's flight attendants. They could've moved the person to the flight attendant area as another post under the section of people of size stated. Rules are meant to be followed especially on something as dangerous as an airplane. What else does Southwest ignore and skip over when making sure everything is ready to go when people are at 3700 + feet? As this survey asked- I'll be posting this to 2 social media sights of mine. With well over 600+ IG followers and over 8,000k Google reviews, I hope this highlights Southwest's flying dangers. - Now I know why Southwest had to be ordered by the White House to ground their Boeing 737 Max jets and didn't voluntarily do it like all the other airlines in the interest of passengers safety. In the end I don't really get it because Southwest gives free seats to people of size. They're supposed to notify the crew at the gate or buy the ticket ahead of time and be refunded if they don't wish to discuss it in person.
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