04-24-2019
09:52 AM
I am a newbie on SWA but I was struck by the huge number of preboards...greater than any other airline I have flown...plus the fact that many of them were wheelchaired on but sprinted off their front row seats direct to baggage claim and were able to heft substantial bags. No gripe with people with genuine issues but being overweight seems to be a "handicap" permitting preboard with a helper. I wonder if having these disabled people in the front of the aircraft would pose an evacuation hazard. The process is obviously being taken advantage of...but there is one benefit...when a massive person preboards you can pick your own seat instead of the russian roulette of assigned seating and family separation that other airlines monetize. Also I will say that the SWA flights I experieced had way faster boarding and deplaning than beloved Alaska AIr. Maybe Southwest should just reserve the first three rows for handicapped and let them sit together! Of course if they are taking up 1/3 of the plane this will not work/
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