05-07-2019
03:06 PM
05-07-2019
03:06 PM
Notification of May 6 flight cancellation due to 737Max problem was given only 7 hours ahead of flight. This is not adequate. We all agree with safety being the number one priority, but flight cancellations need to be made far enough in advance to allow travelers to adjust their plans. Less than a day is not adequate. One needs to be able to assess whether or not the change in schedule so diminishes the utility of the trip that the entire trip should be cancelled or rescheduled at an entirely different date. The notification should be given prior to the outbound trip, or at least several days in advance. Further, when the traveler has paid a premium for a direct flight and now is traveling a multistop itinerary, there should be compensation.
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