I am a frequent commuter from Maui to California and was very happy to see SWA start flying to Maui. I Also book flights for many other people. Maui Travelers have a serious interest in SWA success to keep a healthy competition going with Hawaiian Airlines and Alaska. Also very very happy to see inter island competition finally! Please consider assigned seating on these flights knowing that most of these travelers are on vacation with family and will chose another airline in order to guarantee sitting together and be where they prefer to be on the plane. This is a unique class of travel, not like business travel at all. In addition and most importantly, we need a guarantee that we will not be on the Max 800 when they are no longer grounded. I have a booking for 5 children and an adult to return to California in late August and my booking states that the airplane assignment can change. I don’t know anyone who trusts “software” to fix a problem on a plane especially when it appears to be a software fix for a design problem of the engine being in the wrong place in the plane causing it to potentially stall from what I’ve read, written by technical knowledgeable people. If I cannot get a guarantee that the plane type will be the 737-800 I should be able to get a full refund in order to book these 6 passengers on another airline while seats are still available.
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