06-02-2019
06:47 PM
2 Loves
You may want to try the chat function within the app -- I don't know if you can add a pet but I was able to make flight changes. Twitter may also be an option Twitter (@Southwestair). When I used the chat function there was a queue of two but I had almost no wait to chat versus a looooooong projected hold time. It may be worth a try.
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