06-03-2019
11:29 AM
Love this airlines except for one thing - LOST AND FOUND. I was on a flight on Saturday 6/1 from Burbank to Oakland #3312. I, sadly, left a new pair of perscription reading glasses on the seat. Filled out the form online and have yet to her back and am not hopeful. This is truly the one area that I feel SWA can improve. Maybe its an insentive to their employees to reunite passengers with their lost items. I have NEVER recovered anything I have left on a plane. Truly disappointing.
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