Southwest better listen. Many of your loyal A list & A list preferred have spoken up on this subject. How is it that all you require is someone to say “l need assistance, or have anxiety, or I’m too cheap to pay extra but my spoiled children have to sit with me”? And POOF you’re eligible for preboaard. The next time as an A List preferred member I board a flight with a position < 20 and have to go to the back of the plane just to find enough overhead space for my carry on that is well within the requirements will be my last. You aren’t the only game in town and your not the cheapest. My loyalty is deteriorating quickly.
... View more
